Privacy
Policy

We may collect information that you voluntarily provide to us through our Website, telephone, text messages, or other communications, including:

• First and last name
• Phone number
• Email address
• Mailing or physical address
• Vehicle year, make, and model
• Vehicle Identification Number (VIN)
• License plate information
• Vehicle-related information
• Photos or other information you voluntarily provide
• Details contained in your messages or service requests

We may also automatically collect certain technical information when you visit our Website, such as your IP address, browser type, device information, pages visited, and general Website usage information.

We may use the information we collect to:

• Respond to questions and requests
• Prepare and provide estimates
• Communicate with you regarding your vehicle or requested services
• Provide repair and service updates
• Send appointment reminders
• Schedule and coordinate vehicle services
• Provide customer service
• Maintain business and service records
• Improve our Website and services
• Protect against fraud, misuse, or unauthorized activity
• Comply with applicable laws and legal obligations

We may also use information for advertising and marketing purposes, including through Google Ads and our social media presence, as permitted by applicable law.

If you provide your phone number and communicate with King of Jax by text message or otherwise consent to receive text messages from us, we may use SMS/text messaging to communicate with you regarding estimates, appointments, repair updates, and other service-related matters.

Message and data rates may apply depending on your mobile carrier.

You may request to stop receiving non-essential text messages by replying 'STOP' or by contacting us directly. You may also contact us if you need assistance with text-message communications.

We do not sell or rent your phone number to third parties for their own marketing purposes.

We may use Google Ads and related advertising technologies to promote our services and measure advertising performance.

These services may use cookies, pixels, or similar technologies to help display advertisements, measure interactions, and understand how visitors interact with our Website.

Third-party advertising providers may collect information in accordance with their own privacy policies and applicable laws.

Our Website may use cookies and similar technologies to help operate the Website, understand Website traffic, improve functionality, and support advertising.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

King of Jax may maintain and operate social media accounts, including Instagram. If you interact with us through social media, information you provide through those platforms may also be subject to the applicable platform's privacy policy and terms.

We may share information when reasonably necessary to operate our business and provide requested services, including with:

• Service providers that assist with our Website, communications, advertising, or business operations
• Technology and communication providers
• Advertising and analytics providers
• Government authorities or law enforcement when required by law
• Professional advisors when reasonably necessary to protect our legal rights or business interests

We do not sell your personal information as a general business practice.

We take reasonable measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Our Website may contain links to third-party websites, including social media platforms or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

Our Website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

You may contact us using the information below to make a privacy-related request.

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable legal requirements.

Any updated Privacy Policy will be posted on this page with a revised effective date.